We're changing the Housing Need Groups
We listened to your feedback during our consultations in 2019 and have simplified the housing need groups.
You can check out what these changes may mean to your housing application here.
Our Allocations Policy has also been revised and the changes were applied from January 2020. You can view and download our policy by visiting the Housing Advice - Allocations Policy page.
Any questions? Just contact our 24 hour local Customer Experience Team on 0800 013 2196.