Benefits

Our experienced Financial Wellbeing team provide information, advice and representation for River Clyde Homes tenants on wide range of welfare rights issues. Last year we helped customers gain over £2.45 million in extra benefits.

The advice is free and confidential and an appointment is not always necessary. We can also visit you in your home at a time that is convenient for you.

The main areas that we can offer support are:

• Help to make new claims and report changes in your circumstances for all benefits including any new devolved benefits offered by the Scottish Government

• Help you understand and comply with all Department for Work and Pensions, HM Revenue and Customs or Inverclyde Council requests for information

• Advice and assistance to access additional grants or funding

• Assistance to resolve benefit problems or challenge decisions, submit reconsiderations and appeals e.g. Inverclyde Council, DWP, HMRC

• Benefit entitlement calculations tailored to your own personal circumstances

• Signpost and make referrals to other organisations                                                                                                     

Please contact our Financial Wellbeing officers if you feel we can offer any advice or support on 0800 013 2196.
 

Money Management
 

If you would like some help and advice to manage a household income we can provide advice tailored to your individual needs. We will show you the practical ways to save and manage money, from saving on your weekly shop to showing you the best way to compare and buy insurance or utilities. We will work alongside you to make the most of your money. Particularly if you are claiming Universal Credit and struggling with monthly payment, then get in touch with us for help.
 

You can call us on 0800 013 2196 to have a chat and arrange an appointment.

Getting Online
 
If you need some help to get online the Digital Inclusion team can help. 

We can provide free one-to-one and group support for our tenants to gain skills using a Smartphone, Tablet or Computer

We can meet virtually or at a venue local to you such as a Library, Community Centre or Sheltered Housing Complex.

Anything’s easy once you know how and we’re here to help!

You can call us on 0800 013 2196 to have a chat and arrange an appointment.